FAQs ABOUT THE VENUE
Do I need to have the COVID-19 vaccine to attend a show?
Please visit our Heatlh & Safety page for full details on this.
Is HISTORY accessible to people with disabilities?
Yes, it is. The main entrance is at street level without any stairs, and the venue is equipped with an elevator to move between floors with ease. Both levels have accessible bathrooms, and a designated area for those with accessibility issues. Please visit our Accessibility page for more info.
Is parking/valet available?
Add parking to your ticket purchase for a guaranteed space in the parking lot nearest to the venue, conveniently located at 1167 Eastern Avenue (behind the venue, south of the Green P). If parking is still available when you complete your ticketing transaction, you will be prompted if you want to purchase a spot.
If you have already purchased your show tickets and would like to add parking, select the show from this link, and follow the prompts to complete the transaction.
Parking is also available for purchase from the lot on the night of the show, based on availability. To avoid disappointment, purchase your parking tickets in advance.
We currently do not offer valet parking.
How do I get to HISTORY?
Please visit our Directions & Parking page for more info on this.
What items are not permitted inside the venue?
We do not allow the following in our venue: ALL BACKPACKS, outside food and drink (including water), water bottles, glass containers, narcotics and illegal substances, drug paraphernalia, laser pointers, spray paint, stickers, chairs, large umbrellas, sports balls, glow sticks, selfie sticks, large banners, flags or signs, bicycles, laptops, tablets, any professional audio/video recording devices (SLR, DSLR, GoPro, etc.), animals (with the exception of service animals), weapons of any kind, and any object that security/management deems unsafe or that can be used as a projectile.
Does the venue have a Bag Policy?
For everyone’s safety, security and enjoyment, we ask you to only bring SMALL clutches, belt bags, fanny-packs or bags that are clear (i.e. see-through) to allow us to safely and efficiently screen and welcome fans into the event. The maximum allowable bag size is 12” x 6” x 12” (30cm x 15cm x 30cm), including purses. ANY BACKPACKS WILL NOT BE PERMITTED. All event attendees and items will be subject to search when entering the venue.
Do you sell food? Am I able to bring my own food inside?
We sell fresh pizza and a variety of confectionery items. Outside food and drink (including water) are not permitted.
Is there a free water refill station at the venue?
Yes, the venue has a free water refill station. While water bottles are not allowed to be brought into the venue, fans can ask the bar for free cups to refill as many times as they wish.
Am I allowed to bring cannabis into the venue?
Any form of cannabis, including edibles, cannot be consumed, smoked or ingested inside the venue in accordance with provincial legislation. Use inside the venue will result in immediate ejection without compensation. You may possess an amount of cannabis reasonable for personal use, and any such use may only occur if there is a designated area outside of the venue, you are 19+ years of age, and you consume responsibly.
Do you have a coat check?
Yes, located on the main floor for general admission ticket holders, and upstairs for mezzanine ticket holders. The cost is $4.50 per item - debit and major credit cards accepted.
As part of our partnership with Nobis, we are happy to offer complimentary coat check on all Nobis items.
Once inside, can I leave the venue and come back?
Ins and outs are not permitted. If you leave the venue at any point, you will not be permitted to re-enter.
Do you have unisex bathrooms, accessible bathrooms, etc?
We have multi-stall bathrooms on both levels of HISTORY. All of our bathrooms are unisex and accessible.
What methods of payment do you accept? Do you have ATMs?
HISTORY is entirely cashless. Major credit cards (Visa, Mastercard, American Express), and debit cards are all accepted, at the box office and inside the venue. For this reason, we do not have ATMs.
Please note: some points of sale for artist merchandise may accept cash.
Am I able to book HISTORY for an event?
Yes! Please visit our Private Events page for more info.
Are you hiring?
Please refer to our Employment page for any job vacancies.
Are there any age restrictions?
Age requirements vary on a show-by-show basis. Please visit the Events page to find the information for your show.
We strongly discourage anyone under the age of 4 from attending a concert at our venue.